Privacy policy

Person responsible

Felix Richter, Prinzregentenstraße 42, 10715 Berlin, 0170 – 491 6836 or message via the contact form is responsible for the processing of your personal data on this website.

General information on data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Purpose of data collection:

  • Provision of the website and improvement of the user experience
  • Analysis of user behavior to optimize our advertising measures
  • Processing of requests and communication with users

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Right to information, deletion, blocking

You have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice or via the contact form if you have further questions on the subject of personal data.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Source: https://www.e-recht24.de

Google Ads and conversion tracking

We use Google Ads, an online advertising program of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), to place targeted advertising in Google search results and in the Google Display Network.

a) Google Ads conversion tracking

As part of Google Ads, we use what is known as conversion tracking. When you click on one of our ads, a cookie is stored on your device. This is used to track whether you perform a certain action on our website (e.g. a contact request or a purchase).

Data collected:

  • Clicks on ads
  • Visited pages
  • IP address (shortened/anonymized)
  • Browser and device data

Google may process this information on servers in the USA. Google is certified under the EU-U.S. Data Privacy Framework, which ensures an adequate level of data protection.

Legal basis:

  • Art. 6 para. 1 lit. a GDPR (consent via the cookie banner)
  • Art. 6 para. 1 lit. f GDPR (legitimate interest in targeted advertising)

Opt-out:

Further information can be found in Google’s privacy policy: https://policies.google.com/privacy

b) Google Tag Manager

We use Google Tag Manager to manage website tags. This tool does not set any cookies itself, but triggers other tags that may collect data. However, Google Tag Manager does not access this data.

Further information can be found in Google’s privacy policy: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

Collection of data from the hosting provider

Each time our website is accessed, our hosting provider automatically records the following data in server log files:

  • Visited pages
  • Date and time of access
  • IP address (anonymized)
  • Referrer URL
  • Browser type and version
  • Operating system

This data is used exclusively to analyze errors and improve our offer and is not merged with other data sources.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in the secure provision of our website)

Storage period: The server log files are deleted regularly (after 30 days at the latest).

Use of Matomo

1 – About Matomo

This website uses Matomo, an open source web analytics platform. A web analytics platform is used by a website owner to measure, collect, analyze and report visitor data in order to understand and optimize their website. If you would like to see what Matomo looks like, you can access a demo version at: https://demo.matomo.cloud.

2 – Purpose of the processing

Matomo is used to analyze the behavior of website visitors to identify potential pitfalls: pages not found, search engine indexing issues, which content is most appreciated… Once the data is processed (number of visitors reaching a page not found, viewing only one page…), Matomo generates reports for website owners to take action, e.g. change the layout of the pages, publish new content… etc.

Matomo processes the following personal data:

– Cookies

– IP address

– User ID

– User-defined dimensions

– User-defined variables

– Order ID

– Location of the user

And also:

– Date and time

– Title of the page accessed

– URL of the requested page

– URL of the page that was accessed before the current page

– Screen resolution

– Time in the local time zone

– Files that have been clicked and downloaded

– Clicks on links to an external domain

– Page generation time

– Country, region, city

– Main language of the browser

– User agent of the browser

Matomo processes personal data on the basis of legitimate interests, or:

3 – The legitimate interests

The processing of your personal data, such as cookies, helps us to recognize what works on our website and what doesn’t. For example, we can determine whether the way we communicate is appealing or not and how we can improve the structure of the website.

Our team benefits from the processing of your personal data and operates directly on the website. By processing your personal data, you can benefit from an ever-improving website.

Without this data, we would not be able to provide you with the service we currently offer. Your data is only used to improve the user experience on our website and to help you find the information you are looking for.

4 – Recipients of the personal data

The personal data obtained via Matomo is sent to:

– The practice of trauma therapy, F. Richter

– Our service provider: IONOS Webhosting (IONOS SE, Elgendorfer Str. 57, 56410 Montabaur)

5 – Details on transfers to third countries and safeguards

Matomo data is hosted in Germany.

6 – Retention period or criteria for determining the retention period

We store the personal data collected in Matomo for a period of 1 month.

This is the end of our blog post. We hope you enjoyed reading it and that it will help you comply with the GDPR. If you have any questions about this privacy policy, please do not hesitate to contact us.